FAQs & Troubleshooting
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172 Results
- 1Pre-Required Procedures (Linux)
- 2I cannot install Brother drivers on Debian 10 or later (Linux)
- 3Can I print from or scan to Android™ Smartphone?
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
- 6"PRINTING" is frozen on the display of my Brother machine. How do I clear it?
- 7Configure and use the Scan Key Tool (Linux)
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 9Print command (LPR) (Linux)
- 10The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 11The printer status is Offline or Paused.
- 12Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 13My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 14Configure scan settings without administrator privileges (Linux)
- 15Uninstall printer drivers (Linux)
- 16What is the Network Shared printing?
- 17I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 18Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 19I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 20What is Multi-Function Link Pro Suite?
- 21I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 22I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 23Configure and use PC-FAX (CUPS) (Linux)
- 24Cannot print after a Windows 10 update (June 2020)
- 25The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 26I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 27I cannot scan when using SELinux (Security-Enhanced Linux)
- 28Uninstall the scanner driver. (Linux)
- 29I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 30Delete print jobs from the print queue.
- 31The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 32How to identify your Operating System (OS).
- 33Do I need a telephone line to send and receive faxes with my Brother machine?
- 34I cannot print from my computer via USB.
- 35Functions supported in the Windows 7 built-in drivers
- 36Is my Brother machine compatible with third party print servers?
- 37When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 38I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 39When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 40The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?
- 41I replaced my ink cartridge, but the LCD is still displaying "Ink Empty".
- 42What is Distinctive Ring and how do I program it?
- 43How do I program the date and time?
- 44How do I clear the message "MFC is Busy" or "Connect Failure"?
- 45What does "MACHINE ERROR XX" mean?
- 46I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 47I'm using Macintosh. What is the PreScan option used for?
- 48When I print images, the quality is not good (Linux)
- 49The downloaded driver's name is different from my machine's name. (Linux)
- 50The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)