Updated:02/07/2025

These are the most viewed FAQs, ranked by popularity.

1. 1.The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
2. 2.The printer status is Offline or Paused.
3. 3.I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
4. 4.What are the differences between the BRAdmin Professional and the Web BRAdmin software?
5. 5.I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?