Updated:07/15/2025

These are the most viewed FAQs, ranked by popularity.

1. 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2. 2.I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
3. 3.The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
4. 4.I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
5. 5.One or more of my colors are not printing (blank). What can I do?