Updated:08/11/2020

These are the most viewed FAQs, ranked by popularity.

1. 1.The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
2. 2.Change the printer driver settings (Windows/macOS)
3. 3.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4. 4."Paper Jam Inside" error appears on the LCD. What should I do?
5. 5.How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial)