Updated:14/07/2025

These are the most viewed FAQs, ranked by popularity.

1. 1.My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
2. 2.The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
3. 3.I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
4. 4.Open the Control Panel (For Windows)
5. 5.The printer status is Offline or Paused.