Updated:15/07/2025

These are the most viewed FAQs, ranked by popularity.

1. 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2. 2.The printer status is Offline or Paused.
3. 3.The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
4. 4."JAM E" error appears on the LCD. What should I do?
5. 5.The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)