Updated:01/11/2024

These are the most viewed FAQs, ranked by popularity.

1. 1.The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
2. 2.The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
3. 3.The Drum LED is still on or flashing after I replace the drum unit with a new one.
4. 4.The printer status is Offline or Paused.
5. 5.The printer cannot print full pages of a document. An error message MEMORY FULL is printed.