FAQs & Troubleshooting
![]() |
Popular |
149 Results
- 1The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 2The printer status is Offline or Paused.
- 3Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 4Can I use non-Brother or third party supplies with the Brother machine?
- 5The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 6Printouts have wrinkles or creases.
- 7What can happen if the wrong paper is used in your machine.
- 8Does NC-2200w work with Windows Vista?
- 9I cannot install Brother drivers on Debian 10 or later (Linux)
- 10Delete print jobs from the print queue.
- 11Can I print from and scan to iPhone, iPod touch and iPad?
- 12How can I change the printer settings?
- 13When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 14Cannot print after a Windows 10 update (June 2020)
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16How to identify your Operating System (OS).
- 17The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 18The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 19When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 20What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 21What are the expected yields of the consumables?
- 22How do I factory reset the print server?
- 23What is the printable area per page?
- 24How can I activate/deactivate the Toner Save Mode?
- 25Large characters are printed incorrectly. (Linux)
- 26A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 27White spots on black text and graphics or black spots appear at 75 mm (3.0 in.) intervals.
- 28I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 29What driver package format is supported by my Linux distribution?
- 30I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 31Protect your Brother machine against unauthorised access over the network
- 32Download a file from the "Downloads" section and save it to Windows 8 computer.
- 33The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 34Can I print from or scan to Android™ Smartphone?
- 35The paper is skewed when it's printed.
- 36What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 37The printer prints unexpectedly or it prints garbage.
- 38After I installed Sun JavaVM, some applications will not work correctly.
- 39I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 40Printouts have a curl or wave.
- 41Can I print from DOS applications?
- 42I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?
- 43What is the BRAdmin Professional software used for?
- 44Replace the toner cartridge
- 45My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 46Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 47I cannot print from my computer via USB.
- 48I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 49The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 50Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?