Updated:01/11/2024

These are the most viewed FAQs, ranked by popularity.

1. 1.I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
2. 2.Scan and save a document in PDF format (Scan to File)
3. 3.How can I change the print resolution?
4. 4.The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
5. 5.I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.