DS-620
 |
FAQs & Troubleshooting |
Search by Keyword(s) |
|
Updated:10/07/2020
These are the most viewed FAQs, ranked by popularity.
- 1.How to identify your Operating System (OS).
- 2.Download a file from the "Downloads" section and save it to Windows 10 computer.
- 3.Cannot find the scanner (Error Code 2019: Initialization Failed)
- 4.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5.Change the paper settings. (Using DSmobileCapture)
Information
- Windows 10 Compatibility
If you upgrade from Windows 7 or Windows 8.1 to Windows 10, some features of the installed drivers and software may not work correctly. Please uninstall all drivers and software in Windows 7 or Windows 8.1 before upgrading to Windows 10.
