Updated:14.11.2024

These are the most viewed FAQs, ranked by popularity.

1. 1.The error message "Unexpected file format" appears or your embroidery pattern or image cannot be opened.
2. 2.I tried to import a svg (Scalable Vector Graphics) file to the design page, but the imported data appeared as the data filled in one color on the design page.
3. 3.Embroidery (PES) files are not displayed as thumbnails in Windows Explorer. (Windows 7 and Windows Vista)
4. 4.Precautions for using the "PE-DESIGN Software Key"
5. 5.Why can't I import some embroidery files correctly?