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DS-820W

FAQs & Troubleshooting

FAQs & Troubleshooting

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CategorisedPopularLatest

Updated:20/05/2022

These are the most viewed FAQs, ranked by popularity.

  1. 1.My wireless device (computer, smartphone, tablet, etc.) cannot access my scanner via the wireless LAN network.
  2. 2.Cannot find the scanner (Error Code 2019: Initialization Failed)
  3. 3.When I press "Scan" in my scanning software, an error message appears: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
  4. 4.The error message "No Supported Devices Found" appears in Brother iPrint&Scan (mobile device).
  5. 5.I cannot scan from the bundled application (Presto! BizCard or PageManager). (Macintosh)
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