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DS-700D

FAQs & Troubleshooting

FAQs & Troubleshooting

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Updated:24/03/2023

These are the most viewed FAQs, ranked by popularity.

  1. 1.Install PaperPort™ 12SE onto Windows 10.
  2. 2.When I press "Scan" in my scanning software, I receive an error message that reads: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
  3. 3.When I tried to scan the document, it is not fed properly and it jams or seems to feed from one side.
  4. 4.I cannot save a file downloaded from the Brother support website (For Windows)
  5. 5.The scanner is connected but it will not feed paper (For Macintosh)
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DS-700D

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