DCP-6690CW
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FAQs & Troubleshooting |
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Updated:23/10/2020
These are the most viewed FAQs, ranked by popularity.
- 1.One or more of my colors are not printing (blank). What can I do?
- 2.Scan multiple pages into one file instead of each scan being saved as a separate file.
- 3.The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 4.How can I print, fax, copy and scan using A3/Ledger size paper?
- 5.I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
Information
- Windows 10 Compatibility
If you upgrade from Windows 7 or Windows 8.1 to Windows 10, some features of the installed drivers and software may not work correctly. Please uninstall all drivers and software in Windows 7 or Windows 8.1 before upgrading to Windows 10.
