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DCP-357C

FAQs & Troubleshooting

FAQs & Troubleshooting

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Updated:02/07/2025

These are the most viewed FAQs, ranked by popularity.

  1. 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
  2. 2.The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
  3. 3.How do I clear the message "PAPER JAM" from the display?
  4. 4.I cannot save a file downloaded from the Brother support website (For Windows)
  5. 5.Is my Brother machine compatible with Windows Vista?
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DCP-357C

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