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DCP-310CN

FAQs & Troubleshooting

FAQs & Troubleshooting

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Updated:02/07/2025

These are the most viewed FAQs, ranked by popularity.

  1. 1.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
  2. 2.When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
  3. 3.I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
  4. 4.When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
  5. 5.I'm using Macintosh. What is the PreScan option used for?
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DCP-310CN

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