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FAQs & Troubleshooting

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FAQs & Troubleshooting

These are the latest FAQs, sorted by last update date.

20/04/2020	Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
15/01/2020	The scanner beeps every time I scan, some of its LEDs are continuously on, or the scheduled maintenance alert appears on the LCD.
25/12/2019	What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
20/12/2019	Access Web Based Management
10/12/2019	"ControlCenter needs to be updated." - macOS 10.15 Catalina

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Windows 10 Compatibility
If you upgrade from Windows 7 or Windows 8.1 to Windows 10, some features of the installed drivers and software may not work correctly. Please uninstall all drivers and software in Windows 7 or Windows 8.1 before upgrading to Windows 10.
Click here to find possible solutions for LED indications.

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