Updated:15/07/2025

These are the most viewed FAQs, ranked by popularity.

1. 1.The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
2. 2.Scan and save a document in PDF format (Scan to File)
3. 3.I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
4. 4.When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
5. 5.I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?