FAQs & Troubleshooting
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279 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2Does NC-2200w work with Windows Vista?
- 3ControlCenter3 displays a blank screen at startup (Windows)
- 4When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 5Can I print from or scan to Android™ Smartphone?
- 6I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 7I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
- 8Functions supported in the Windows 7 built-in drivers
- 9How do I clear Machine Error 46?
- 10What driver package format is supported by my Linux distribution?
- 11How many times will my Brother machine automatically redial a busy number?
- 12Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 13When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 14Can I use voice mail on the same line as my Brother machine?
- 15One or more of my colors are not printing (blank). What can I do?
- 16How can I improve poor print quality?
- 17How do I print on an envelope?
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19Delete print jobs from the print queue.
- 20How to identify your Operating System (OS).
- 21Change the user interface of ControlCenter3
- 22Can third party ink be used to refill the ink cartridges?
- 23I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 24What kind of Media Adapter can I use?
- 25Why doesn't the machine answer when receiving a call?
- 26I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™, Secure Digital™ card is installed into the media slot. What can I do?
- 27I cannot install Brother drivers on Debian 10 or later (Linux)
- 28Important points for specifying the scan area (Linux)
- 29The printer status is Offline or Paused.
- 30The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 31Can I print using only the black ink cartridge when the Color cartridges have run out?
- 32Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
- 33Which E-mail packages are compatible with ControlCenter3?
- 34Scan a document from a Windows XP application
- 35Where is the USB port on the machine? I can't find it on the back of the unit.
- 36Can I confirm that the FAX was sent correctly?
- 37What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 38The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 39My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 40Scan and save a document in PDF format (Scan to File)
- 41Scan multiple pages into one file instead of each scan being saved as a separate file.
- 42When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
- 43After I installed Sun JavaVM, some applications will not work correctly.
- 44I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 45I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 46My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 47Windows 10 Support Information
- 48The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 49The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 50Send a fax without scanning the documents into memory.