Updated:07/11/2024

These are the most viewed FAQs, ranked by popularity.

1. 1.The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
2. 2.My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
3. 3.I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
4. 4.The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
5. 5.I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the control panel, or in the driver? If I change the setting in the driver, will the control panel setting be used?