FAQs & Troubleshooting
![]() |
Popular |
206 Results
- 1My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 2I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 3The printer status is Offline or Paused.
- 4The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 5Delete print jobs from the print queue.
- 6The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 7Can I print from DOS applications?
- 8I cannot print from Mac OS X.
- 9The machine does not print anything.
- 10What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 11I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 12I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the control panel, or in the driver? If I change the setting in the driver, will the control panel setting be used?
- 13What kind of paper can I use?
- 14When trying to print from Mac OS® X the print queue is stopped.
- 15When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 16I cannot install Brother drivers on Debian 10 or later (Linux)
- 17Cannot print after a Windows 10 update (June 2020)
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 19Open the Control Panel (For Windows)
- 20I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 21I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 22The paper is skewed when it's printed.
- 23How to use the Driver Deployment Wizard software
- 24What kind of envelopes should I avoid?
- 25What is Status Monitor and how can I turn it on/off?
- 26What kind of USB cable should I use?
- 27Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 28When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 29When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 30What is the printable area per page?
- 31The printed letters are slanted, positioned incorrectly.
- 32Download a file from the "Downloads" section and save it to Windows 8 computer.
- 33The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 34How to identify your Operating System (OS).
- 35Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 36Functions supported in the Windows 7 built-in drivers
- 37What is Optional Font Package (BS-3000)?
- 38What is the protocol specification of the NC-4100h Type 2 print server?
- 39I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 40The printer prints unexpectedly or it prints garbage.
- 41The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 42PAPER JAM
- 43I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 44What can happen if the wrong paper is used in your machine.
- 45My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 46How do I print a network configuration page?
- 47The image is ghosted.
- 48Paper size settings are unavailable when I print from OpenOffice (Linux)
- 49I want to print using CUPS while keeping SELinux enabled. (Linux)
- 50I cannot print from my computer via network. (For Macintosh)