Updated:07/11/2024

These are the most viewed FAQs, ranked by popularity.

1. 1.I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2. 2.When I try to scan the document, the scanner application crashes. (OS X 10.11)
3. 3.The printer status is Offline or Paused.
4. 4.Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
5. 5.Can I print from or scan to Android™ Smartphone?