Updated:01/12/2022

These are the most viewed FAQs, ranked by popularity.

1. 1.How to identify your Operating System (OS).
2. 2.Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
3. 3."Jam: R" error appears on the LCD. What should I do?
4. 4.The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
5. 5."JAM: E" error appears on the LCD. What should I do?