Updated:15/07/2025

These are the most viewed FAQs, ranked by popularity.

1. 1.Scan multiple pages into one file instead of each scan being saved as a separate file.
2. 2.Print on both sides of the page. (Manual 2-sided/Duplex Printing)
3. 3.The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
4. 4.How can I print, fax, copy and scan using A3/Ledger size paper?
5. 5.One or more of my colors are not printing (blank). What can I do?