FAQs & Troubleshooting
Popular |
292 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4White spots or hollow print
- 5Replace Drum
- 6White streaks or bands down the page
- 7Replace Toner
- 8Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 11Replace WT Box
- 12Reset the Network Settings to the Factory Settings
- 13Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 14Can I print from or scan to Android™ Smartphone?
- 15The color of your printouts is not what you expected
- 16Curled or wavy
- 17Load paper in the paper tray
- 18Replace Laser
- 19Use voice mail on the same line as my Brother machine.
- 20Jam 2-sided
- 21Jam Tray 1 / Jam Tray 2
- 22Replace Fuser
- 23I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 24When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 25Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 26My Brother machine could not be found over the network when I installed drivers on my PC.
- 27Replace PF Kit xx
- 28Jam MP Tray
- 29Wrinkle
- 30Ghost
- 31Locate files scanned with ControlCenter2 (For Macintosh)
- 32A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 33Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 34Adjust color settings by using the custom setting in the printer driver
- 35Document Jam
- 36Replace Belt
- 37I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 38Toner Low
- 39Drum !
- 40Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 412-sided Disabled
- 42Set up my Brother machine to forward the received faxes to another location.
- 43Color misregistration
- 44Out of Memory/Print Data Full
- 45Drum End Soon
- 46Jam Rear
- 47Jam Inside
- 48What is Brother Web Connect?
- 49The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 50What is the recommended paper?