FAQs & Troubleshooting
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MFC-L8850CDW
292 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
6.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
7.
Can I print from or scan to Android™ Smartphone?
8.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
9.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
10.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
11.
White streaks or bands down the page
12.
Replace Drum
13.
Color misregistration
14.
Uneven density appears periodically across the page.
15.
Toner scatter or toner stain
16.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
17.
Replace Toner
18.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
19.
Curled or wavy
20.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
21.
Wrinkle
22.
Load paper in the paper tray
23.
I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
24.
Replace Belt
25.
Printing/ Scanning with a mobile device
26.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
27.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
28.
Jam Inside
29.
Jam Tray 1 / Jam Tray 2
30.
Replace Laser