FAQs & Troubleshooting
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344 Results
- 1Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Forward Incoming Faxes to Another Machine
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5The color of your printouts is not what you expected
- 6Reset Your Brother Machine
- 7(Video) Unpack your Brother machine
- 8Replace the Drum Unit
- 9Calibrate Colour Output
- 10Set the F/T Ring Time (Fast Double-ring)
- 11Set the Number of Rings Before the Machine Answers (Ring Delay)
- 12Paper is Jammed in the Paper Tray
- 13(Video) Replace the Toner Cartridge
- 14Can I print in monochrome if one of the color toners run out?
- 15I cannot find some options in the Print dialog box (macOS 11 or later)
- 16Brother iPrint&Scan cannot find my Brother machine (macOS)
- 17My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 18I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 19Turn Off Memory Receive
- 20Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 21The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 22Choose the Correct Receive Mode
- 23The printer status is Offline or Paused.
- 24Drum !
- 25Paper is Jammed underneath the Paper Tray
- 26How to identify your Operating System (OS).
- 27Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 28Scan Unable ##
- 29Print Unable ##
- 30I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 31Set up my Brother machine to forward the received faxes to another location.
- 32Can I use non-Brother or third party supplies with the Brother machine?
- 33My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 34I cannot install Brother drivers on Debian 10 or later (Linux)
- 35(Video) Update the Driver or Firmware for your Brother machine
- 36Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 37When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 38(Video) Connect telephone line and power cords
- 39Paper is Jammed in the Back of the Machine
- 40Paper is Jammed Inside the Machine
- 41Blank page or some colors are missing.
- 42Forward Faxes Remotely
- 43Update the Driver or Firmware for your Brother machine
- 44I cannot print using my Brother machine on a wireless network (Mac)
- 45Set the Date and Time Using Web Based Management
- 46Scan to Email Attachment
- 47Configure the Store Print Log to Network Settings Using Web Based Management
- 48Send an Email Securely Using SSL/TLS
- 49Print a web page from iPrint&Scan when using an Android™ mobile device.
- 50No Tray / No Tray T1 / No Tray1