FAQs & Troubleshooting
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339 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5(Video) Replace the Toner Cartridge
- 6What is Brother iPrint&Scan?
- 7I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9Brother iPrint&Scan cannot find my Brother machine (macOS)
- 10Set Telephone Line Compatibility for Interference and VoIP Systems
- 11Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 12My Brother machine could not be found over the network when I installed drivers on my computer.
- 13Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 14(Video) Unpack your Brother machine
- 15Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 16Set the F/T Ring Time (Fast Double-ring)
- 17The printer status is Offline or Paused.
- 18Can I print in monochrome if one of the color toners run out?
- 19Scan Using Secure Function Lock 3.0
- 20Replace the Drum Unit
- 21Easy Scan to E-mail
- 22Print as a Poster (Windows)
- 23Replace PF Kit xx
- 24Curled or wavy
- 25Paper is Jammed underneath the Paper Tray
- 26Load and Print on Envelopes in the Manual Feed Slot
- 27The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 28When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 29(Video) Load an Envelope (Manual Feed Slot)
- 30Paper is Jammed in the Manual Feed Slot
- 31Ghosting images
- 32I cannot install Brother drivers on Debian 10 or later (Linux)
- 33What driver package format is supported by my Linux distribution?
- 34Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 35I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 36Scan multiple pages into one file instead of each scan being saved as a separate file.
- 37Paper is Jammed in the Paper Tray
- 38Colors are light or faint on the whole page
- 39Blank page or some colors are missing.
- 40Create a Certificate Signing Request (CSR)
- 41How to identify your Operating System (OS).
- 42My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 43(Video) Connect telephone line and power cords
- 44Adjust color settings by using the custom setting in the printer driver
- 45Set the Number of Rings Before the Machine Answers (Ring Delay)
- 46Use voice mail on the same line as my Brother machine.
- 47Paper is Jammed in the Back of the Machine
- 48Add your Brother machine with AirPrint (macOS)
- 49Reset Your Brother Machine
- 50I cannot print using my Brother machine on a wireless network (Mac)