FAQs & Troubleshooting
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
When you update your Windows 11 PC through Windows Update, you may not communicate with your device or use some features of the installed Drivers and Software.
Follow the steps below to resolve this issue.
Uninstall the Brother Drivers and Software.
> Click here to see how to uninstall the Brother Drivers and Software.
- Download the Drivers from the "Downloads" section and reinstall the Drivers and Software.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
ADS-2800W, ADS-3600W, DCP-1610W, DCP-7055, DCP-7065DN, DCP-9010CN, DCP-J105, DCP-L2540DW, DCP-L3551CDW, DCP-T220, DCP-T300, DCP-T310, DCP-T420W, DCP-T500W, DCP-T510W, DCP-T520W, DCP-T710W, DCP-T720DW, DCP-T820DW, FAX-2840, HL-1210W, HL-2130, HL-2240D, HL-2270DW, HL-3150CDN, HL-3170CDW, HL-4150CDN, HL-4570CDW, HL-5440D, HL-5450DN, HL-6180DW, HL-L2365DW, HL-L3210CW, HL-L5000D, HL-L5200DW, HL-L6400DW, HL-L8350CDW, HL-L8360CDW, HL-L9430CDN, MFC-1910W, MFC-7360, MFC-7860DW, MFC-8510DN, MFC-8910DW, MFC-8950DW, MFC-9120CN, MFC-9140CDN, MFC-9320CW, MFC-9330CDW, MFC-9460CDN, MFC-9970CDW, MFC-J200, MFC-J2320, MFC-J2330DW, MFC-J2340DW, MFC-J2720, MFC-J2730DW, MFC-J3520, MFC-J3530DW, MFC-J3540DW, MFC-J3720, MFC-J3930DW, MFC-J3940DW, MFC-L2700DW, MFC-L2740DW, MFC-L3750CDW, MFC-L5700DN, MFC-L5900DW, MFC-L6900DW, MFC-L8600CDW, MFC-L8690CDW, MFC-L8850CDW, MFC-L9570CDW, MFC-L9630CDN, MFC-T910DW, MFC-T920DW