FAQs & Troubleshooting
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336 Results
- 1How do I clear vertical lines or streaks that appear in the copies I made?
- 2Printouts have wrinkles.
- 3What driver package format is supported by my Linux distribution?
- 4Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 5I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6How to identify your Operating System (OS).
- 7How do I turn off/on the Toner Save Mode?
- 8Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 9Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 10The printer status is Offline or Paused.
- 11A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 12What is Brother iPrint&Scan?
- 13I still receive the error message "Replace Parts Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 14Can I print from or scan to Android™ Smartphone?
- 15Adjust color settings by using the custom setting in the printer driver
- 16I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 17The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 18Download a file from the "Downloads" section and save it to Windows 8 computer.
- 19Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 20I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 21What is the BRAdmin Professional software used for?
- 22My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 23Scan and save a document in PDF format (Scan to File)
- 24I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 25Printouts have toner scatter or toner stain.
- 26The image is ghosted.
- 27Color around the edge of printing is incorrect.
- 28When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 29The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 30Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 31Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 32Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 33Can I print from and scan to iPhone, iPod touch and iPad?
- 34Scan multiple pages into one file instead of each scan being saved as a separate file.
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36Protect your Brother machine against unauthorised access over the network
- 37When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 38Locate files scanned with ControlCenter2 (For Macintosh)
- 39Change the printer driver settings (Windows/macOS)
- 40The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 41How do I clear the message "No Waste Toner"?
- 42How do I improve the color density? (Print Calibration)
- 43How do I clean the drum unit?
- 44How do I replace the belt unit?
- 45White lines or bands or ribbing appear across the page.
- 46Can I use non-Brother or third party supplies with the Brother machine?
- 47Colors are light or unclear on the whole page.
- 48When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 49Replace the drum unit.
- 50Cannot print after a Windows 10 update (June 2020)
