FAQs & Troubleshooting
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336 Results
- 51Locate files scanned with ControlCenter2 (For Macintosh)
- 52Locate files scanned with ControlCenter3 (For Windows)
- 53How do I improve the color density? (Print Calibration)
- 54Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 55Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 56Confirm that a FAX I sent was received correctly
- 57What is the recommended paper?
- 58How do I install additional memory?
- 59I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 60I'm using Macintosh. What is the PreScan option used for?
- 61The image is ghosted.
- 62Nothing is printed on the page or some colors are missing.
- 63I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 64Configure and use PC-FAX (CUPS) (Linux)
- 65I cannot find the Address Book menu in the Fax Settings or Fax section in a Web Browser or the Remote Setup Program.
- 66When I try to scan a document using ScanSoft™ PaperPort™ 11SE, I can not scan from the ADF (automatic document feeder) with WIA driver.
- 67I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes.
- 68How do I replace the waste toner box?
- 69How do I clear the message "Jam Tray 1" or "Jam Tray 2" from the LCD display?
- 70When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 71How do I install the Optional Tray Unit?
- 72I cannot install Brother drivers on Debian 10 or later (Linux)
- 73Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 74When I try to dial a One Touch or Speed Dial number, my Brother machine's LCD reads "Not Registered."
- 75Can I use voice mail on the same line as my Brother machine?
- 76I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 77White streaks or bands appear down the page.
- 78What is MFL-Pro Suite Software?
- 79Vertical colored streaks or bands appear on the page.
- 80Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 81I cannot find some option in the Printing preferences. (For Windows)
- 82Download a file from the "Downloads" section and save it to Windows 8 computer.
- 83Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 84Change the printer driver settings (Windows/macOS)
- 85I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 86Can I program my Brother machine to dial a predefined number before every fax number I dial?
- 87Which E-mail packages are compatible with ControlCenter3?
- 88Can I transfer faxes to the PC when my machine has a mechanical problem?
- 89How do I replace the belt unit?
- 90Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 91How do I clear the message "Jam MP Tray" from the LCD display?
- 92What is Distinctive Ring and how do I program it?
- 93Can I print from DOS applications?
- 94Replace the drum unit.
- 95My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 96I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 97How do I clear the message "No Waste Toner"?
- 98Scan a document in Mac OS X 10.7.
- 99The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 100Can I buy any MICR toner?