How to identify your Operating System (OS).

The Drum LED is still on or flashing after I replace the drum unit with a new one.

The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.

Windows 10 Support Information

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".

When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?

Replace the drum unit.

My Brother machine misfeeds paper.

Drum Life End Soon

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?

What driver package format is supported by my Linux distribution?

I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapperXXXX: No such file or directory". (Linux)

I'm using Gentoo Linux and I receive the following error message:" Filter "brlpdwrapperXXXXX" for printer "XXXXX" not available: No such file or directory". (where XXXXX is your Brother product name) (Linux)

The message "xxxxxxx.xxx can't be opened because it is from an unidentified developer." appears on OS X v10.8.x. (where xxxxxxx.xxx is the file name.)

A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.

Can I print from or scan to Android™ Smartphone?

I recently installed the starter or a new toner cartridge and I don't think I got the full yield from the toner.

The printer status is Offline or Paused.

The paper is skewed when it's printed.

How can I print the pages in reverse page order in Windows?

Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?

When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?

The printer does not feed paper from the manual feed slot.

Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.

How can I clean the inside of the printer?

Can I use non-Brother or third party supplies with the Brother machine?

Uninstall the printer drivers (For Windows)

Replace the toner cartridge

Where do I find the complete User's Guide?

I cannot install the Linux printer driver in Fedora 33 or later

I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)

Pre-Required Procedures (Linux)

Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)

Check the firmware version.

I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.

I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)

The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.

I cannot print from my computer via USB.

I cannot print from my computer via network. (For Macintosh)

I cannot print from my computer via network. (For Windows)

Where can I get the drivers and utilities that work with Mac OS X 10.6?

How do I print envelopes from the manual feed slot using WordPerfect® 9, 10 or 11 for Windows®?

After I installed Sun JavaVM, some applications will not work correctly.

How can I clean the corona wire of the drum unit?

Printouts are with gray background.

How do I cancel print jobs using the printer control panel?

How do I print envelopes from the manual feed slot in Windows® applications?

Output sheets are completely black.