FAQs & Troubleshooting
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132 Results
- 1What kind of paper can I use?
- 2Printouts have wrinkles or creases.
- 3I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 4Check the firmware version.
- 5What is the difference between the toner cartridge and the drum unit?
- 6Replace the drum unit.
- 7What is the printable area per page?
- 8Replace the toner cartridge
- 9The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 10Does NC-2200w work with Windows Vista?
- 11The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 12How can I clean the corona wire of the drum unit?
- 13I cannot install the driver when using the Driver Install Tool. (Linux)
- 14Install the built-in drivers (For Windows 8 and Windows 10)
- 15The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 16Can I print from or scan to Android™ Smartphone?
- 17The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 18Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 19When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 20Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 21Print a Printer Settings page.
- 22When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 23Drum Life End Soon
- 24Printouts have a curl or wave.
- 25White lines appears down the page.
- 26Can I use non-Brother or third party supplies with the Brother machine?
- 27What are the expected yields of the consumables?
- 28I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 29I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 30Pre-Required Procedures (Linux)
- 31A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 32Windows 7 Support Information
- 33The lights in my room flicker when the printer is warming up. I get a short electric surge when the printer is warming up to print the first page. The lights in my office or work flicker or dim when using the printer.
- 34How do I print envelopes from the manual feed slot using WordPerfect® 9, 10 or 11 for Windows®?
- 35In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 36The printer does not feed paper from the manual feed slot.
- 37When I print, marks or stains appears on the left, right or both sides of the page. The mark consistently repeats vertically down the printed page. What is the cause of this problem? How can I fix this problem?
- 38Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 39Uninstall the drivers. (Mac OS X 10.5)
- 40Black toner marks appear across the page.
- 41White lines appear across the page.
- 42I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 43Uninstall the printer drivers (For Windows)
- 44How do I print envelopes from the manual feed slot in Windows® applications?
- 45I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 46My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 47I cannot install Brother drivers on Debian 10 or later (Linux)
- 48What driver package format is supported by my Linux distribution?
- 49Cannot print after a Windows 10 update (June 2020)
- 50Paper size settings are unavailable when I print from OpenOffice (Linux)