- 124/01/2018The error message "Unexpected file format" appears or your embroidery pattern or image cannot be opened.
- 202/09/2014When trying to upgrade from an older version, the message "Cannot connect to the Internet." or "The server could not be connected to. Wait a while, and then try connecting again." appeared and "PEDESIGN Software Key" could not be upgraded.
- 302/09/2014The message "No PE-DESIGN Software Key is connected. Please connect a PE-DESIGN Software Key." appeared.