Updated:21/09/2023

These are the most viewed FAQs, ranked by popularity.

1. 1.Embroidery (.PES) files are not displayed as thumbnails in File Explorer. (Windows 8/8.1)
2. 2.I tried to import a svg (Scalable Vector Graphics) file to the design page, but the imported data appeared as the data filled in one color on the design page.
3. 3.The error message "Unexpected file format" appears or your embroidery pattern or image cannot be opened.
4. 4.New Features of PE-DESIGN 10
5. 5.When trying to upgrade from an older version, the message "Cannot connect to the Internet." or "The server could not be connected to. Wait a while, and then try connecting again." appeared and "PEDESIGN Software Key" could not be upgraded.