FAQs & Troubleshooting
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193 Results
- 1Replace Toner
- 2The printer status is Offline or Paused.
- 3(Video) Load A5 long edge paper
- 4Replace Drum
- 5Jam Inside
- 6(Video) Load A5 short edge/A4/Letter paper
- 7I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8Load paper in the paper tray
- 9Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 10I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 11When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 12Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 13My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 15I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 16Can I print from or scan to Android™ Smartphone?
- 17Can I print from and scan to iPhone, iPod touch and iPad?
- 18What driver package format is supported by my Linux distribution?
- 19Jam Tray
- 20Set up your Brother machine on a wireless network.
- 21(Video) Unpack your Brother machine
- 22What is Brother iPrint&Scan?
- 23Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 24Turn the Toner Save mode on or off
- 25Toner Low
- 26I cannot print using my Brother machine on a wireless network (Windows)
- 27I cannot save a file downloaded from the Brother support website (For Windows)
- 28My Brother machine could not be found over the network when I installed drivers on my PC.
- 29I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 30The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 31What is the BRAdmin Professional software used for?
- 32I cannot install Brother drivers on Debian 10 or later (Linux)
- 33(Video) Set up your Brother machine
- 34Download a file from the "Downloads" section and save it to Windows 8 computer.
- 35Check the firmware version.
- 36Scan from the Brother iPrint&Scan application using Windows Phone.
- 37Delete print jobs from the print queue.
- 38I cannot find some option in the Printing preferences. (For Windows)
- 39How to identify your Operating System (OS).
- 40"Offline" appears on the Status Monitor.
- 41Change the printer driver settings (Windows/macOS)
- 42Cartridge Error
- 43What is the recommended paper?
- 44Wireless setup is requesting a WPS PIN to complete the setup
- 45The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 46Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 47Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 48What is Toner Continue Mode?
- 49TONER ENDED
- 50Scan multiple pages into one file instead of each scan being saved as a separate file.