FAQs & Troubleshooting
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183 Results
- 1(Video) Load A5 paper
- 2Replace Toner
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Jam Inside
- 5Scan multiple pages into one file instead of each scan being saved as a separate file.
- 6"Offline" appears on the Status Monitor.
- 7I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 8Toner Low
- 9Replace Drum
- 10Jam Tray
- 11My Brother machine could not be found over the network when I installed drivers on my PC.
- 12Drum !
- 13How to identify your Operating System (OS).
- 14What is Brother iPrint&Scan?
- 15I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 16The printer status is Offline or Paused.
- 17Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 18Can I print from and scan to iPhone, iPod touch and iPad?
- 19I cannot install Brother drivers on Debian 10 (Linux)
- 20(Video) Set up your Brother machine
- 21Scan and save a document in PDF format for Windows (Scan to File)
- 22I cannot print from my computer via USB.
- 23I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 24Set up your Brother machine on a wireless network.
- 25Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 26(Video) Unpack your Brother machine
- 27Delete print jobs from the print queue.
- 28I cannot find some option in the Printing preferences. (For Windows)
- 29Unable to Scan / Scan Unable
- 30No Toner
- 31I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 32I get a TS error when trying to print on a wireless network.
- 33Drum End Soon
- 34My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 35Download a file from the "Downloads" section and save it to Windows 10 computer.
- 36When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 37Printing/ Scanning with a mobile device
- 38Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 39The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-xxxxxxxx) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 40Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 41Can I print from or scan to Android™ Smartphone?
- 42Cartridge Error
- 43What is the Network Shared printing?
- 44Wireless setup is requesting a WPS PIN to complete the setup
- 45Command List of brscan. (Linux)
- 46I cannot print using my Brother machine on a wireless network (Windows)
- 47(Video) Load A4/Letter paper
- 48Open the Control Panel (For Windows)
- 49Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 50Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
