FAQs & Troubleshooting
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190 Results
- 51Drum !
- 52Black lines down the page
- 53Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 54Cannot print after a Windows 10 update (June 2020)
- 55I cannot print using my Brother machine on a wireless network (Windows)
- 56I cannot find some option in the Printing preferences. (For Windows)
- 57Printing/ Scanning with a mobile device
- 58Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 59I cannot print using my Brother machine on a wireless network (Mac)
- 60A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 61I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 62Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 63Unable to Scan / Scan Unable
- 64No Toner
- 65The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 66Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 67Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 68No Drum
- 69I can print but cannot scan via network. (For Windows)
- 70Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 71Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 72Print a web page from iPrint&Scan when using an Android™ mobile device.
- 73Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 74Change the printer driver settings (Windows/macOS)
- 75Fuser Error or Self-Diagnostic
- 76I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 77Out of Memory
- 78Check the remaining life of my Brother machine's drum.
- 79Clean the Drum Unit.
- 80Protect your Brother machine against unauthorised access over the network
- 81Download a file from the "Downloads" section and save it to Windows 8 computer.
- 82Open the "Scanners and Cameras" and Properties.
- 83Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 84TONER ENDED
- 85Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 86What is the BRAdmin Professional software used for?
- 87Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
- 88Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 89I cannot save a file downloaded from the Brother support website (For Windows)
- 90The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 91What is the difference between the toner cartridge and the drum unit?
- 92Cartridge Error
- 93I can print but cannot scan via network. (For Mac)
- 94I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 95I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 96Clean the corona wire of the drum unit.
- 97"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 98I get a TS error when trying to print on a wireless network.
- 99What is the Network Shared printing?
- 100I cannot print from my computer via USB.