FAQs & Troubleshooting
Popular |
309 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Load paper in the paper tray
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4Replace Drum
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 7The printer status is Offline or Paused.
- 8Smudges on printed pages (Poor fixing)
- 9Printing/ Scanning with a mobile device
- 10Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 11The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 12Reset the network settings to the factory default.
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 14Replace WT (waste toner) Box
- 15White spots or hollow print
- 16Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 17I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 18What is the recommended paper?
- 19I cannot print using my Brother machine on a wireless network (Mac)
- 20The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 21Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 22Can I print from or scan to Android™ Smartphone?
- 23What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 24I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 25Replace Belt
- 26Toner scatter or toner stain
- 27Jam Rear
- 28Replace Toner
- 29Ghost
- 30I cannot print using my Brother machine on a wireless network (Windows)
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32What is AirPrint?
- 33Set up my Brother machine to forward the received faxes to another location.
- 34What is the BRAdmin Professional software used for?
- 35Print on envelopes, labels or thick paper from the Manual feed slot
- 36What driver package format is supported by my Linux distribution?
- 37Jam 2-sided
- 38Jam Inside
- 39Jam Tray 1 or Jam Tray
- 40White streaks or bands down the page
- 41I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 42Enable the Brother machine's network interface.
- 43Printing/ Scanning with the Cloud
- 44Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 45Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 46How to identify your Operating System (OS).
- 47The LCD displays an error code when I use Web icon (Brother Web Connect).
- 482-sided Disabled
- 49I can print but cannot scan via network. (For Mac)
- 50No Waste Toner