FAQs & Troubleshooting
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164 Results
- 1Where can I download the latest P-touch Editor for Mac?
- 2The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 3Can I print from any software other than P-touch Editor? (for Windows)
- 4I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 6How do I transfer label or slip templates?
- 7How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 8How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 9How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12Printing is not possible. (P-touch Editor5.3 for Mac)
- 13How is the print head cleaning cassette used?
- 14My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 15Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 16How do I transfer label templates with P-touch Transfer Express?
- 17Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 18How can I eliminate the 25mm piece of tape that is produced prior to every label printed?
- 19(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 20Can my printer use TZ/TZe tapes?
- 21How do I uninstall the printer driver?
- 22How to delete the registry information and files related to the printer driver
- 23How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 24Where can I find my Brother printer's serial number?
- 25Printing is not possible. (USB connection)
- 26(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 27The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 28Printing is not possible. (P-touch Editor 5.0 for Mac)
- 29How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 30What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 31How to identify your Operating System (OS) for Windows or Mac
- 32How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 33The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 34I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
- 35I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 36My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 37I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 38Print free-length labels with the set length (Linux®)
- 39How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 40Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 41How to identify the printer's firmware version
- 42The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 43I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 44(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 45How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 46How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 47I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 48How to open the Devices and Printers window
- 49How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 50Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?