FAQs & Troubleshooting
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PT-9700PC
163 Results
1.
Where can I download the latest P-touch Editor for Mac?
2.
How do I transfer label or slip templates?
3.
Can I print from any software other than P-touch Editor? (for Windows)
4.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
5.
How can I eliminate the 25mm piece of tape that is produced prior to every label printed?
6.
How do I transfer label templates with P-touch Transfer Express?
7.
How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
8.
While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
9.
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
10.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
11.
The paper settings specified from the server computer are not reflected on the client computer.
12.
How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
13.
How to delete the registry information and files related to the printer driver
14.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
15.
How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
16.
(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
17.
Printing is not possible. (USB connection)
18.
Is it possible to connect both USB cable and Serial cable to the same machine at the same time?
19.
Where can I find my Brother printer's serial number?
20.
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
21.
How do I uninstall the printer driver?
22.
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
23.
Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
24.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
25.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
26.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
27.
Printing is not possible. (P-touch Editor 5.0 for Mac)
28.
How is the print head cleaning cassette used?
29.
I'm trying to install the printer driver using a USB Hub. The "Driver Setup" dialog box appeared and the P-touch was connected, but the installation does not continue.
30.
The Windows Logo testing warning appears during installation. Is it OK to install the driver?