FAQs & Troubleshooting
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PT-9700PC
164 Results
1.
Where can I download the latest P-touch Editor for Mac?
2.
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
3.
Can I print from any software other than P-touch Editor? (for Windows)
4.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
5.
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
6.
How do I transfer label or slip templates?
7.
How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
8.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
9.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
10.
While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
11.
I cannot save a file downloaded from the Brother support website (For Windows)
12.
Printing is not possible. (P-touch Editor5.3 for Mac)
13.
How is the print head cleaning cassette used?
14.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
15.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
16.
How do I transfer label templates with P-touch Transfer Express?
17.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
18.
How can I eliminate the 25mm piece of tape that is produced prior to every label printed?
19.
(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
20.
Can my printer use TZ/TZe tapes?
21.
How do I uninstall the printer driver?
22.
How to delete the registry information and files related to the printer driver
23.
How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
24.
Where can I find my Brother printer's serial number?
25.
Printing is not possible. (USB connection)
26.
(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
27.
The printing date/time is not printed. (P-touch Editor 5.x for Windows)
28.
Printing is not possible. (P-touch Editor 5.0 for Mac)
29.
How can I make vertical labels? (P-touch Editor 5.1 for Mac)
30.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)