FAQs & Troubleshooting
Popular |
236 Results
- 51I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 52The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 53Uninstall the drivers. (Mac OS X 10.5)
- 54The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 55I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 56Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 57How do I load legal size paper in the paper tray?
- 58Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 59I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 60I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 61Windows 10 Support Information
- 62The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 63The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 64The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 65I cannot print from my computer via network. (For Macintosh)
- 66Scan multiple pages into one file instead of each scan being saved as a separate file.
- 67Which E-mail packages are compatible with ControlCenter3?
- 68How can I change the print resolution?
- 69The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 70What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed?
- 71I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 72I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 73I cannot install Brother drivers on Debian 10 or later (Linux)
- 74Cannot print after a Windows 10 update (June 2020)
- 75Change the printer driver settings (Windows/macOS)
- 76I can print but cannot scan via network. (For Macintosh)
- 77I can print but cannot scan via network. (For Windows)
- 78When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
- 79"Paper Jam Inside" error appears on the LCD. What should I do?
- 80"Document Jam" error appears on the LCD. What should I do?
- 81Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 82I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 83Can I buy any MICR toner?
- 84I'm using Macintosh®. What are the settings in the Scanner window used for?
- 85Uninstall printer drivers (Linux)
- 86Install the built-in drivers (For Windows 8 and Windows 10)
- 87Open the "Scanners and Cameras" and Properties.
- 88What is the Network Shared printing?
- 89I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 90I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 91When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 92Change the user interface of ControlCenter3
- 93Scan a document in Mac OS X 10.6.
- 94Scan a document in Windows 8 and Windows 10.
- 95The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?
- 96I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 97Configure scan settings without administrator privileges (Linux)
- 98I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 99To install the printer driver easily using a tool. (Linux)
- 100Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)