FAQs & Troubleshooting
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DCP-7010
238 Results
31.
Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
32.
Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
33.
"Paper Jam Rear" error appears on the LCD. What should I do?
34.
"Paper Jam Tray" error appears on the LCD. What should I do?
35.
Printing on thick paper or transparencies.
36.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
37.
How do I factory reset the print server?
38.
The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
39.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
40.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
41.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
42.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
43.
Cannot print after a Windows 10 update (June 2020)
44.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
45.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
46.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
47.
Change the user interface of ControlCenter3
48.
"Document Jam" error appears on the LCD. What should I do?
49.
When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
50.
Uninstall the drivers. (Mac OS X 10.5)
51.
Can I use non-Brother or third party supplies with the Brother machine?
52.
What can happen if the wrong paper is used in your machine.
53.
The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?
54.
I cannot install Brother drivers on Debian 10 or later (Linux)
55.
Configure the Scan to Email Feature (Linux)
56.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
57.
Change the printer driver settings (Windows/macOS)
58.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
59.
Load envelopes, labels, or thick paper into the manual feed slot.
60.
Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?