FAQs & Troubleshooting
Popular |
101 Results
- 51The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 52I cannot start ControlCenter.
- 53Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 54Cover is Open
- 55I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 56Delete a network scanner entry. (Linux)
- 57How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 58Start key does not work.
- 59USB Write-protected
- 60The machine is in Sleep Mode (power save mode).
- 61Colors in the scanned image are dark.
- 62Clean the Separation Pad
- 63Unable to Scan XX
- 64When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 65Clean the scanner
- 66Uninstall the scanner driver. (Linux)
- 67Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 68Cannot find the Nuance serial number to install Nuance PDF Converter Professional 8.
- 69Cannot install software. (Windows users only)
- 70Bleed through is seen in the scanned image.
- 71Check your machine's IP Address or Node Name
- 72Configure the Scan to Email Feature (Linux)
- 73"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 74Command List of brscan. (Linux)
- 75Uninstall Scan-key-tool. (Linux)
- 76I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 77I cannot complete the Brother Software installation because it stops when a screen for connecting the cable appears (Windows).
- 78A page that is not a blank page is skipped.
- 79Cannot start Remote Setup.
- 80The scan quality is poor.
- 81My scanned image is missing.
- 82I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 83Uninstall the Brother Software and Drivers (Windows)
- 84Windows 10 Support Information
- 85Check the firmware version.
- 86The Brother software cannot be installed.
- 87Cannot save the settings in Remote Setup or Web Based Management.
- 88The machine pauses for about 3 seconds between each page when scanning.
- 89All Blank Page Skipped
- 90USB Access Error
- 91Multifeed
- 92Vertical lines are seen in the scanned image.
- 93A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 94What do the LED indications mean?
- 95Cannot find how to configure the settings to scan from the Control Panel of the machine.
- 96Rename the File (Scan to USB)
- 97Out of Memory
- 98Service Call
- 99The machine is in Offline Mode.
- 100The scanned image is skewed.