FAQs & Troubleshooting
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327 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 4(Video) Paper is Jammed in the 2-sided Tray
- 5Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 6(Video) Paper is Jammed inside the Machine
- 7(Video) Paper is Jammed in the Paper Tray
- 8The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10Curled or wavy
- 11(Video) Toner set
- 12(Video) Paper is Jammed in the Back of the Machine
- 13Image skewed
- 14Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 15Lines across the page
- 16Faint
- 17Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 18Set Telephone Line Compatibility for Interference and VoIP Systems
- 19Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 20Wrinkles or creases
- 21I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 22The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 23Set the F/T Ring Time (Fast Double-ring)
- 24Toner specks
- 25White lines down the page
- 26Hollow print
- 27Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 28What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 29My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 30Restrict changing machine settings for users.
- 31Reset the Drum Counter
- 32(Video) Enable the Brother machine's network interface.
- 33My Brother machine could not be found over the network when I installed drivers on my computer.
- 34Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 35Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 36Replace the Toner Cartridge
- 37Black lines down the page
- 38No Toner
- 39Brother iPrint&Scan cannot find my Brother machine (macOS)
- 40Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 41Change Memory Receive Options
- 42What is Brother iPrint&Scan?
- 43Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 44White spots or black spots at 94 mm (3.7 in.) intervals
- 45Document Jam
- 46Replace Drum
- 47Wireless setup is requesting a WPS PIN to complete the setup
- 48Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 49Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 50What driver package format is supported by my Linux distribution?