FAQs & Troubleshooting
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MFC-B7715DW
327 Results
1.
Image skewed
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
(Video) Paper is Jammed in the 2-sided Tray
4.
(Video) Paper is Jammed in the Paper Tray
5.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
6.
Wrinkles or creases
7.
(Video) Toner set
8.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
9.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
10.
Curled or wavy
11.
I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
12.
Set Telephone Line Compatibility for Interference and VoIP Systems
13.
(Video) Paper is Jammed in the Back of the Machine
14.
I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
15.
Lines across the page
16.
Faint
17.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
18.
Restrict changing machine settings for users.
19.
Reset the Drum Counter
20.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
21.
Set the F/T Ring Time (Fast Double-ring)
22.
White spots or black spots at 94 mm (3.7 in.) intervals
23.
Toner specks
24.
(Video) Paper is Jammed inside the Machine
25.
White lines down the page
26.
Replace the Toner Cartridge
27.
Print the Network Configuration Report
28.
Hollow print
29.
Self-Diagnostic
30.
What driver package format is supported by my Linux distribution?