FAQs & Troubleshooting
![]() |
Popular |
386 Results
- 1Document Jam
- 2Can I use voice mail on the same line as my Brother machine?
- 3Jam MP Tray
- 4Store numbers on my Brother machine for easy dialing from the PC.
- 5Replace Drum
- 6How to identify your Operating System (OS).
- 7No Waste Toner
- 8What is Distinctive Ring and how do I program it?
- 9Load paper in the paper tray
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 12Replace Belt
- 13Jam Tray 1 / Jam Tray 2
- 14Set up the Brother machine to 2-sided(duplex) print the received faxes.
- 15Size Error DX
- 16Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 17Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 18Wrong Paper Size
- 19Replace WT Box
- 20Jam Inside
- 21Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
- 22I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 23Enable the Brother machine's network interface.
- 24WT Box End Soon
- 25Duplex Disabled
- 26No Paper
- 27Unusable Device
- 28When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 29Replace Parts
- 30Uneven density appears periodically across the page.
- 31Poor fixing
- 32Jam Duplex
- 33Jam Rear
- 34Reset the network settings to the factory default (video instructions).
- 35Reset the network settings to the factory default (video instructions available)
- 36Replace Toner
- 37I cannot print using my Brother machine on a wireless network (Mac)
- 38Small Paper
- 39Tray 2 Error
- 40Cartridge Error
- 41No Toner
- 42Set up my Brother machine to forward the received faxes to another location.
- 43Toner Low
- 44Reset the network settings to the factory default
- 45Set up an answering machine (TAD) to work on the same line as the Brother machine.
- 46What driver package format is supported by my Linux distribution?
- 47I cannot print using my Brother machine on a wireless network (Windows)
- 48Scan from the Brother iPrint&Scan application using Windows Phone.
- 49Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 50The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)