FAQs & Troubleshooting
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302 Results
- 1How do I print on an envelope?
- 2I cannot install Brother drivers on Debian 10 or later (Linux)
- 3What driver package format is supported by my Linux distribution?
- 4When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 5Pre-Required Procedures (Linux)
- 6Protect your Brother machine against unauthorised access over the network
- 7The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 8Can I print from and scan to iPhone, iPod touch and iPad?
- 9The printer status is Offline or Paused.
- 10The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 11I replaced my ink cartridge but the LCD is still displaying "Near Empty".
- 12I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
- 13Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 14Can I reduce the size of a received fax on this machine?
- 15I can not install/uninstall the driver when a CompactFlash®, SmartMedia®, Memory Stick®, xD-Picture Card™, Secure Digital™ card is installed into the media slot. What can I do?
- 16How do I know the current network configuration?
- 17The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 18Scan using XSane or GIMP (Linux)
- 19I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 20When I print images, the quality is not good (Linux)
- 21I cannot scan when using SELinux (Security-Enhanced Linux)
- 22When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 23When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 24Delete print jobs from the print queue.
- 25The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 26What is the Network Shared printing?
- 27Scan multiple pages into one file instead of each scan being saved as a separate file.
- 28I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 29I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 30When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
- 31When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 32I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 33My FAX/MFC will not Dial. Why?
- 34Clear the message "Awaiting Redial"
- 35The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 36Why can't I print when an ink cartridge is empty?
- 37The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 38My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 39I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 40Print command (LPR) (Linux)
- 41Command List of brscan. (Linux)
- 42Uninstall printer drivers (Linux)
- 43Do I need a telephone line to send and receive faxes with my Brother machine?
- 44The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
- 45I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 46When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 47I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 48One or more of my colors are not printing (blank). What can I do?
- 49I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 50When I print, the pages are smudged with ink. What should I do?