FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/mfc640cw_all.jpg)
MFC-640CW
303 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
3.
The printer status is Offline or Paused.
4.
Scan and save a document in PDF format (Scan to File)
5.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
6.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
7.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
8.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
9.
I cannot install Brother drivers on Debian 10 or later (Linux)
10.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
11.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
12.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
13.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
14.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
15.
Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
16.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
17.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
18.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
19.
What driver package format is supported by my Linux distribution?
20.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
21.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
22.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
23.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
24.
How do I store numbers on my fax machine for easy dialing? (One-Touch, Speed Dial)
25.
One or more of my colors are not printing (blank). What can I do?
26.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
27.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
28.
When I print, the pages are smudged with ink. What should I do?
29.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
30.
I cannot print using my Brother machine on a wireless network (Windows)