FAQs & Troubleshooting
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227 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2How many times will my Brother machine automatically redial a busy number?
- 3Can I print from or scan to Android™ Smartphone?
- 4Which E-mail packages are compatible with ControlCenter3?
- 5Where is the USB port on the machine?
- 6Scan and save a document in PDF format (Scan to File)
- 7Can I print using only the black ink cartridge when the Color cartridges have run out?
- 8Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 9Can I use voice mail on the same line as my Brother machine?
- 10Where can I get FaceFilter Studio and what can I do with this application?
- 11When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 12I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 13Scan using XSane or GIMP (Linux)
- 14When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 15Change the printer driver settings (Windows/macOS)
- 16How do I clear Machine Error 46?
- 17Verify if the Brother machine has a dial tone
- 18I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 19Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 20Is my Brother machine compatible with Windows Vista?
- 21I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 22"Near Empty [Color]" is appearing on my Brother machine's LCD? What does it mean and how do I clear it?
- 23Can third party ink be used to refill the ink cartridges?
- 24I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 25Why doesn't the machine answer when receiving a call?
- 26Uninstall the drivers (Windows)
- 27I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 28I'm unable to access the memory (media) card in the media slot. What can I do?
- 29Configure and use the Scan Key Tool (Linux)
- 30I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 31My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 32Large characters are printed incorrectly. (Linux)
- 33The driver installation finished successfully but I cannot print. (Linux)
- 34Command List of brscan. (Linux)
- 35Uninstall printer drivers (Linux)
- 36Firewall port requirements of the Scan Key Tool (Linux)
- 37Pre-Required Procedures (Linux)
- 38How do I know which side up my photo paper should be in the tray?
- 39How do I load 10 x 15 Glossy paper into my machine?
- 40One or more of my colors are not printing (blank). What can I do?
- 41When I print, the pages are smudged with ink. What should I do?
- 42How do I know which receive mode to select?
- 43Is there any way to reduce Ink consumption when printing from my computer?
- 44I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 45I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 46Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 47I installed scan-key-tool, but it does not work. (Linux)
- 48Important points for specifying the scan area (Linux)
- 49All print jobs are aborted and nothing is printed. (Linux)
- 50I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)