FAQs & Troubleshooting
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225 Results
- 1I cannot install Brother drivers on Debian 10 or later (Linux)
- 2How do I load paper?
- 3What driver package format is supported by my Linux distribution?
- 4Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 5Pre-Required Procedures (Linux)
- 6Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 7Where is the USB port on the machine?
- 8Uninstall printer drivers (Linux)
- 9All print jobs are aborted and nothing is printed. (Linux)
- 10I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 11I want to print using CUPS while keeping SELinux enabled. (Linux)
- 12Can I print from and scan to iPhone, iPod touch and iPad?
- 13I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 14When I print images, the quality is not good (Linux)
- 15I am unable to print from a client PC to a printer on a print server. (Linux)
- 16I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 17Can I use AirPrint with my Brother machine?
- 18The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 19How do I clear the message "PAPER JAM" from the display?
- 20Paper size settings are unavailable when I print from OpenOffice (Linux)
- 21Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 22Large characters are printed incorrectly. (Linux)
- 23I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 24To install the printer driver easily using a tool. (Linux)
- 25I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 26Can I print from or scan to Android™ Smartphone?
- 27How do I know which side up my photo paper should be in the tray?
- 28Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 29Scan and save a document in PDF format (Scan to File)
- 30How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 31Can I use voice mail on the same line as my Brother machine?
- 32How do I know which receive mode to select?
- 33Set the date and time
- 34I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 35How to identify your Operating System (OS).
- 36Locate files scanned with ControlCenter2 (For Macintosh)
- 37Change the printer driver settings (Windows/macOS)
- 38How many times will my Brother machine automatically redial a busy number?
- 39The printer status is Offline or Paused.
- 40The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 41Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 42Can I print a report that will show all of my Speed Dial and Group numbers?
- 43I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 44Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 45Can I print using only the black ink cartridge when the Color cartridges have run out?
- 46Where can I get FaceFilter Studio and what can I do with this application?
- 47I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 48Is my Brother machine compatible with Windows Vista?
- 49Which E-mail packages are compatible with ControlCenter3?
- 50Can third party ink be used to refill the ink cartridges?