FAQs & Troubleshooting
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228 Results
- 1Which interface cable can I use?
- 2My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 3Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 4(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 5I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 6How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 7Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi.
- 8How do I transfer label or slip templates?
- 9Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 10Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 11How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 12How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 13Printing is not possible. (USB connection)
- 14How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 15Where can I find my Brother printer's serial number?
- 16Can I use the app with my iPad? (iPrint&Label)
- 17The paper settings specified from the server computer are not reflected on the client computer.
- 18What is the default User ID and Password for BRAdmin Light or Professional?
- 19How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 20Printing is not possible. (P-touch Editor5.3 for Mac)
- 21I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 22What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 23(Video) When I print many continuous labels, part of the label data is printed twice.
- 24(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 25How can I create a barcode label? (iPrint&Label)
- 26I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 27The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 28Where can I download the latest P-touch Editor for Mac?
- 29I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 30Poor print quality when printing on narrow labels. (iPrint&Label)
- 31Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 32While installing the P-touch application I got an error message: RegOpenKeyEx error!:5. What should I do?
- 33Uninstalling the printer drivers (Linux®)
- 34How do I connect the printer to my computer via wired LAN (Ethernet)? (for Mac)
- 35How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 36How do I uninstall the printer driver?
- 37When I print many continuous labels, part of the label data is printed twice.
- 38What is the Label List? (P-touch Editor 5.x for Windows)
- 39(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 40My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 41Creating a label with GIMP (Linux®)
- 42Can I set a different media width when using an OpenOffice template? (Linux®)
- 43The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 44Small characters or thin lines are printed faintly.
- 45I cannot save a file downloaded from the Brother support website (For Windows)
- 46Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 47Are all DK labels and tapes compatible with iPrint&Label? (iPrint&Label)
- 48Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 49How do I transfer label templates with P-touch Transfer Express?
- 50When I try to print a label, it comes out blank. (for macOS10.15 or earlier )