FAQs & Troubleshooting
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215 Results
- 1How do I transfer label or slip templates?
- 2Where can I download the latest P-touch Editor for Mac?
- 3How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 4How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 5Which interface cable can I use?
- 6I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 7I cannot save a file downloaded from the Brother support website (For Windows)
- 8What iOS mobile application can I use?
- 9Why are there a greater number of label templates when a device is on-line versus off-line? (iPrint&Label)
- 10When I print many continuous labels, part of the label data is printed twice.
- 11How do I transfer label templates with P-touch Transfer Express?
- 12How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 13Printing is not possible. (USB connection)
- 14I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 15Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 16When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 17What is the default User ID and Password for BRAdmin Light or Professional?
- 18When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 19My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 20My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 21How to open the Devices and Printers window
- 22Can I create a label with time&date? (iPrint&Label)
- 23What is the compatible barcode protocol? (iPrint&Label)
- 24If I receive a telephone call or text message during printing, can I continue to print? (iPrint&Label)
- 25How do I reset network setting?
- 26How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 27The printer does not print.
- 28How do I disable broadcasting the printer to AirPrint-compatible devices?
- 29Wi-Fi® indicator is lit in green but the printer cannot communicate with other devices via Wi-Fi.
- 30I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 31How to delete the registry information and files related to the printer driver
- 32What Android™ mobile application can I use?
- 33Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 34Can I use the app with my iPad? (iPrint&Label)
- 35Where can I download Brother iPrint&Label? (iPrint&Label)
- 36Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 37The paper settings specified from the server computer are not reflected on the client computer.
- 38Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite LAN)
- 39I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 40The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 41Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 42I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 43How do I install the software from the CD-ROM? (for Mac)
- 44The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 45A data transmission error appears on the computer when trying to print a label.
- 46I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 47What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 48Print free-length labels with the set length (Linux®)
- 49P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 50How can I create a barcode label? (iPrint&Label)