FAQs & Troubleshooting
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153 Results
- 1I cannot install the printer driver.
- 2How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 3Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 4Where can I download the latest P-touch Editor for Mac?
- 5How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 6How do I install/change the label roll?
- 7My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 8I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 9How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 10Where can I find my Brother printer's serial number?
- 11How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 12P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 13My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 14How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 15I cannot print.
- 16How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 17Can I directly operate my printer from a self-developed application software and print a label?
- 18What is "Tree" icon shown in some layout styles for? (P-touch Address Book)
- 19What are the cleaning sheets for? When do I use them?
- 20How to uninstall the printer driver and software
- 21Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 22The power button does not light up.
- 23How to open the Devices and Printers window
- 24(Video) Small characters or thin lines are printed faintly.
- 25The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 26How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 27How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 28What is the Label List? (P-touch Editor 5.x for Windows)
- 29How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 30I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 31The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 32How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 33How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 34The print is horizontally compressed and not shaped correctly.
- 35How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 36How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 37Printing is not possible. (P-touch Editor5.3 for Mac)
- 38The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 39When I print a long label or many labels continuously, printing suddenly stops.
- 40How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 41A data transmission error appears on the computer when trying to print a label.
- 42I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 43I cannot select my printer in P-touch Editor. (P-touch Editor 5.x for Mac)
- 44How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 45I selected the "Return Address Label", but nothing is displayed on the label. Why? (P-touch Address Book)
- 46How to make a label with a barcode (P-touch Editor 5.0 for Mac)
- 47P-touch Editor crashes when I open it on my Mac.
- 48I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 49Small characters or thin lines are printed faintly.
- 50I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)