FAQs & Troubleshooting
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164 Results
- 1How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3I cannot install the printer driver.
- 4My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 5I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 6How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 8I cannot print.
- 9How do I install/change the label roll?
- 10Where can I download the latest P-touch Editor for Mac?
- 11How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 12How to identify your Operating System (OS) for Windows or Mac
- 13What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 14Can I directly operate my printer from a self-developed application software and print a label?
- 15I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 16How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 17Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 18How to open the Devices and Printers window
- 19When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 20How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 21The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 22Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 23(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 24How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 25How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 26Printing is not possible. (P-touch Editor5.3 for Mac)
- 27(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 28I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 29I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 30(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 31How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 32Small characters or thin lines are printed faintly.
- 33How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 34I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 35(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 36How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 37How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 38I selected the "Return Address Label", but nothing is displayed on the label. Why? (P-touch Address Book)
- 39Where can I find my Brother printer's serial number?
- 40I cannot save a file downloaded from the Brother support website (For Windows)
- 41How to uninstall the printer driver and software
- 42What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 43When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 44How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 45How can I use the Sequential Numbering function? (P-touch Editor 5.1 for Mac)
- 46The power button does not light up.
- 47I cannot access the CUPS Web Interface (http://localhost:631) in Ubuntu. (Linux®)
- 48I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 49Print free-length labels with the set length (Linux®)
- 50I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)