FAQs & Troubleshooting
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QL-570
164 Results
1.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
2.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
3.
I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
4.
I cannot install the printer driver.
5.
Where can I download the latest P-touch Editor for Mac?
6.
How do I install/change the label roll?
7.
I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
8.
Can I directly operate my printer from a self-developed application software and print a label?
9.
Where can I find my Brother printer's serial number?
10.
I cannot save a file downloaded from the Brother support website (For Windows)
11.
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
12.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
13.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
14.
Printing is not possible. (P-touch Editor5.3 for Mac)
15.
I cannot print.
16.
Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
17.
The printing date/time is not printed. (P-touch Editor 5.x for Windows)
18.
How to identify your Operating System (OS) for Windows or Mac
19.
(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
20.
"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
21.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
22.
Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
23.
How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
24.
When printing with Ubuntu 12.04, the print position shifts. (Linux®)
25.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
26.
How to open the Devices and Printers window
27.
Small characters or thin lines are printed faintly.
28.
Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
29.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
30.
How to delete the registry information and files related to the printer driver